Terms of service

Welcome to The Pink Palette. By accessing, browsing, or shopping with us, you agree to comply with and be bound by the following terms and conditions.

1. Product Information
All our products are handcrafted, and slight variations in colour, print, or finish may occur — these are natural characteristics of the handmade process and are considered part of their charm, not defects. We make every effort to display product details accurately; however, colours may vary slightly due to screen settings.

2. Pricing & Availability
Prices, product availability, and offers are subject to change without prior notice. Orders are processed only after full payment is received, as Cash on Delivery is currently unavailable.

3. Returns & Exchanges
For approved returns, we issue store credit only in accordance with our Returns & Exchange Policy. Cash refunds are provided only in cases where an incorrect or damaged product has been delivered.

4. Order Cancellations
Once an order has been processed or shipped, it cannot be cancelled. Requests for changes must be made before dispatch.

5. Intellectual Property
All images, designs, content, and materials on this website are the intellectual property of The Pink Palette and may not be copied, reproduced, or used without prior written consent. Misuse of our website, images, or content is strictly prohibited.

6. Limitation of Liability
The Pink Palette is not responsible for delays, losses, or damages caused by third-party courier services or events beyond our control.

7. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

By placing an order with The Pink Palette, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.